Calendar and closed dates

Each listing has its own Availability calendar. Use it to close dates you can’t let — repairs, or times you use the place yourself. Guests can’t pick those dates, and they don’t see why they’re closed.

Open the calendar

On My Properties, click the calendar button (Calendar) on the listing’s card.

The calendar shows two months at a time; use the arrows to move between months. Days come in three colours:

• Available — open for booking
• You closed these — dates you closed yourself
• Booked — a booking is in place

Close a range of dates

1. Drag across the dates on the calendar (click the first day, then drag to or click the last day).

2. The Close these dates window shows the range and how many days it covers.

3. Choose a Reason (required): Maintenance, Personal use or Other.

4. Add a Note (optional) for your own reference, e.g. “repainting the bedroom”.

5. Click Close dates.

Only you see the reason and note — guests just see the dates as unavailable.

Caution

Booked dates can’t be closed or changed on the calendar. If your selection covers dates a guest has already booked, you’ll be asked to pick a range that is free throughout. If a booking really has to be cancelled, do it from the booking’s detail page — see Manage confirmed bookings.

Reopen closed dates

1. Click any day inside a closed range, or click Reopen in the list beside the calendar.

2. The Reopen these dates? window explains that the whole range reopens, not just the day you clicked.

3. Click Reopen.

To reopen only part of a range, reopen the whole range first, then close the days you still need closed.

The list of unavailable ranges

Beside the calendar, Unavailable ranges lists everything that isn’t open:

• Stays show the booking status and booking number — click it to open the booking.
• Ranges you closed show the reason, your note and a Reopen button.

When nothing is closed, you’ll see Nothing is closed.

How far ahead guests can book

Besides closed dates, the Availability window (6, 12 or 18 months) under Availability in the listing editor decides how far ahead guests can book: check-in and check-out must both fall within that period from today. See Set your price.

Note

A booking request that is waiting for your answer doesn’t close any dates. Dates are only taken once you approve a request. See Answer booking requests.